Verifone MX925 Stuck On System Information Screen [Fixed]
Did your Verifone MX925 Stuck On System Information Screen? The Vx 520s and Vx 680s from Verifone have problems. A rebooting loop has been the most frequent problem.
Do you have a stuck rebooting Verifone Vx520? The vx 520 or vx 680 reboots repeatedly without stopping at the sales Softpay and CommServer screen.
By tapping F3, one must launch the Softpay app to conduct transactions. The sales menu for credit card processing is opened by pressing F3 or the appropriate “Fx” function key, depending on the situation. All processing systems are experiencing a reboot loop.
Verifone MX925 Stuck On System Information Screen
This error indicates that the gadget has NO Internet connection. Possible causes include an Ethernet cable that needs to be better connected, plugged in loosely, or wrongly inserted into the router or internet connection.
Use the Ethernet port on your Verifone terminal device nearest the power jack. After you’ve fixed the cable and positioned it properly, completely restart the device by cutting off and reconnecting the power.
The device has a local network IP address. However, it is unable to connect to the TriPOS Cloud Service. This problem is likely caused by communication over Port 9001 being prohibited on the router firewall or another network firewall to allow TCP/IP traffic.
Additionally, ensure your internet is operational and restart the device by disconnecting and then replugging the power cord. Try an alternative Ethernet port on your switch or router:
- Requirements for full triPOS connectivity
- Permit tripos.vantiv.com outbound https port 443 traffic.
- Enable TCP/IP traffic for device.tripos.vantiv.com port 9001.
- A minimum of 5 Mbps is advised for internet speed.
How Does The Verifone VX520 Rebooting Loop Happen?
On a vx 520 or vx 680, the reboot loop starts as usual. A restart or a power cycle are the two most frequent causes. The terminal will typically reboot after a power outage if it is unplugged and then plugged back in.
But if the reboot loop occurs, restarting the Verifone Vx 520 after a power outage or “power cycling” will keep the device stuck in the rebooting loop.
The loop of rebooting prevents the retailer from ever conducting a sale. The Vx 680 is comparable. This article focuses especially on fixing the rebooting loop on the Vx 520.
How To Fix A Verifone VX520 Stuck Rebooting?
Here’s how to fix your Verifone Vx520 if it becomes stuck in a rebooting loop. Watch the movie or read the instructions by clicking here.
One can stop the rebooting loop by following the instructions. The rebooting can be stopped by including a few options, such as *DHEAP. Some merchants (not our clients for processing) have claimed this modification could be more effective.
This might be because the parameters were added incorrectly or because the processor has a different fix. Please get in touch with your processor directly to quickly resolve this if the repair is ineffective.
We at Stillwater Payments have been aggressively contacting our businesses to offer support. We intend to stop this problem from occurring.
Conclusion
It can be annoying when Verifone MX925 Stuck On System Information Screen. When they called their processor, several merchants reported having a few problems. Some processors use this to offer the merchant a different piece of machinery.
We recommend retaining and using your Vx 520. Some processors have informed their customers that they must purchase a credit card terminal exclusive to them and that the Vx 520 is no longer supported.
If you’ve encountered this kind of speech, we implore you to look for a different merchant service provider. Spend time online researching, or ask a reliable business source for a recommendation.
There is useful information on the internet. Watch out for the website where you are acquiring your information. Many third-party review sites sell leads or split profits from their “preferred providers” in one way or another.
Top FAQ’s
How do I manually reset my Verifone?
How do I factory reset my Verifone mx915?
Hit the reset button to restart the device, or simultaneously hit the keypad’s 1, 5, and 9 keys. The reset button is on the device’s bottom (rear), adjacent to the serial number (S/N) label.
This is Mohammad Talha, a fervent tech enthusiast with a Computer Science degree, has been reviewing products and assisting the digital community for over 6 years. My passion for technology is matched only by my dedication to helping others navigate the ever-evolving digital landscape.